Our company recognizes that making efforts to protect personal information that we received from customers is a responsibility to society, and handles and protects personal information appropriately according to the following policies for personal information protection.
As concerns personal information received from customers, we will clearly specify the purpose of use, and will not use it for any other purpose without the customer’s approval.
As concerns personal information we received from customers, we will not provide or disclose to third parties other than with the customer’s consent, or unless required by laws and regulations, etc.
However, we may provide personal information to a subcontracting partner in association with consignment of part or all businesses.
We will conclude an agreement to oblige protection of personal information with the subcontracting partner, and undertake appropriate supervision for management of the consigned personal information.
We will establish an organization and supervisor to manage personal information, and take measures for prevention and correction of the risks of unauthorized access to personal information and loss, breakage, falsification and leakage of personal information.
As concerns personal information received from customers, if the customer wishes disclosure, correction, deletion, suspension of use, etc., and requests the following contact information, we will confirm that you are the said person, and handle the request as soon as possible.
The policies may be reviewed as needed for personal information protection. If any change is made, we will disclose it using this website.
If you have any inquiry about this policy for personal information protection, please contact the person in charge below.
|Contact address||Alcare Co., Ltd.
19F, Alcacentral Bldg., 1-2-1 Kinshi, Sumida-ku, Tokyo, 130-0013, Japan
|Person in charge||Management Planning Department|
February 20, 2015: The subcontracting policy was added to Section 2.
Provision and collection of information about the proper use, quality, safety or efficacy of our company products
Provision of medical information, academic information, and information about exhibitions, study meetings, etc.
Request and implementation of clinical trials, postmarketing surveillance, etc.
Notification and reporting to public offices
Correspondence to various inquiries, request for documents, etc.
Provision and collection of information about the proper use, quality and safety of our company products
Communication with pertinent medical institutions, etc., and provision of information
Provision of information about backup services, etc.
Provision, collection and communication of information, distributions, etc., related to business operation
Provision, collection and communication of information concerning materials, purchasing, etc.
Examination, investigation and correspondence about the details of consultations, communications, etc.
Communication and provision to product manufacturers and distributors, healthcare professionals, etc.
Notification to public offices
In order to ensure accuracy of details of consultations and communications from customers, calls with customers may be recorded.
Examination and decision to employ